Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Green Valley
Founded in 2005, Trusted Heating & Cooling continues a 55-year family tradition of excellence in HVAC services. Our team of certified technicians, with a minimum of 10 years' experience, specializes in precision AC and heating installations, backed by comprehensive energy audits to ensure optimal system sizing. We maintain a Better Business Bureau A rating with zero unresolved complaints, reflecting our commitment to integrity and customer satisfaction.Our unique approach includes owner-level accessibility, 24/7 emergency service, and industry-leading written guarantees. With over 800 completed projects in the past three years and a 100% satisfaction record, we combine generational expertise with cutting-edge technology to deliver superior comfort solutions.
Services
AC Installation
Heating Repair
Emergency Services
Air Purification
Humidifier Installation
Details
- Year established: 2005
Highlights and features
- Family-owned with 55 years of combined HVAC experience across three generations
- Mandatory 10+ years' experience for all lead installers and technicians
- Comprehensive whole-home energy audits included with every estimate
- 24/7 emergency service with same-day response guarantee
- BBB A+ rated with zero unresolved complaints since 2005
Associations and certifications
- Better Business Bureau
What people say
Outstanding job
Very professional
Clean and efficient
No complaints
Highly recommend
Services
AC Installation
Our AC installation service begins with a comprehensive energy audit to determine optimal system sizing. Certified technicians install leading brands like Lennox and Daikin, ensuring proper duct design and airflow. We guarantee 100% satisfaction with every installation, backed by industry-leading written warranties.
Heating Repair
We repair all heating system components including heat exchangers, thermostats, and ductwork. Our experienced technicians provide 24/7 emergency service with same-day response. Regular maintenance extends system life and improves energy efficiency by up to 30% annually.
Emergency Services
Available 24 hours daily, our emergency service handles critical HVAC failures. Trained technicians respond promptly to urgent cooling and heating needs. We prioritize family comfort with immediate assistance during extreme weather conditions.
Air Purification
We install advanced air purification systems from Lennox and RGF to improve indoor air quality. These systems remove allergens, bacteria, and pollutants. Ideal for households with respiratory-sensitive individuals or allergy sufferers.
Humidifier Installation
Our Honeywell TrueSTEAM humidifiers maintain optimal indoor humidity levels year-round. The system operates independently of HVAC equipment with a 1:1 humidification delivery rate. Reduces static electricity and protects wooden furniture in dry climates.
People
Ben Poole
President & Founder
Third-generation HVAC expert with 20+ years' industry experience. Founded Trusted Heating & Cooling in 2005 after working with major Tucson contractors. Maintains family tradition of excellence in customer service.
Dean Poole
Installation Manager
Master installer with 30+ years' experience. Oversees all technical operations and quality control. Trained in commercial sheet metal fabrication and advanced HVAC systems installation techniques.
Claudio Federico
Master Installer
Certified HVAC technician specializing in complex system installations. Expert in energy-efficient system design and ductwork optimization. Maintains 100% satisfaction record across 15+ years with the company.
Mike Coykendall
Comfort Advisor
Senior sales consultant providing personalized HVAC solutions. Conducts detailed home energy audits and recommends customized comfort systems. Holds multiple industry certifications in HVAC technology.
Richard Palacious
Service Technician
Experienced field technician handling repair and maintenance services. Specializes in system diagnostics and preventive maintenance. Recognized for exceptional customer service and technical expertise since 2015.
Questions
What areas do you service?
We serve Green Valley, Sahuarita, Benson, Catalina, Vail, Rincon, Three Points, Elephant Head, Sierra Vista, Tubac, Amado, Rio Rico, Arivaca, and Nogales.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with same-day response guarantee for urgent cooling or heating system failures.
What HVAC brands do you install?
We install leading brands including Lennox, Daikin, American Standard, Rheem, RUUD, and Rinnai for both residential and commercial applications.
How do you ensure proper system sizing?
We conduct comprehensive whole-home energy audits using Manual J calculations to determine optimal system size for maximum efficiency and comfort.
Are your technicians certified?
All lead installers have minimum 10 years' experience and industry certifications. Our team maintains Better Business Bureau A+ rating with zero complaints.
Do you offer maintenance plans?
Yes, our Club Membership provides scheduled maintenance, priority service appointments, and repair discounts to extend system lifespan and improve efficiency.
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