Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Plumbing & HVAC Experts in Syracuse Since 1944
Since 1944, Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and surrounding communities with comprehensive plumbing, heating, and cooling solutions. Our commitment to quality service at fair prices has sustained us for over 70 years, driven by a mission to prioritize customer understanding and satisfaction. We specialize in residential, commercial, and institutional projects, offering expert installation, repair, and maintenance for HVAC systems, plumbing infrastructure, and radiant heating. Our team emphasizes transparency, explaining every step of our work to ensure clients fully understand their systems.Backed by partnerships with trusted brands like Bryant and York, we combine industry-leading equipment with decades of technical expertise. Certified as a Women's Business Enterprise, we maintain rigorous standards for employee training, ethical vendor relationships, and community engagement. Our 24-hour emergency services guarantee rapid response for critical issues, while flexible financing options through GreenSky make essential services accessible. With a legacy of innovation and customer-centric values, we continue to deliver reliable solutions for homes, businesses, and federal projects.
Services
Plumbing Repairs
HVAC Installation
Radiant Heating
Sewer Inspection
Emergency Services
Boiler Repair
Duct Sealing
Water Heater Replacement
Commercial HVAC
Federal Project Services
Details
- Year established: 1944
Highlights and features
- We offer 70+ years of combined experience in plumbing and HVAC services
- Our team provides 24-hour emergency response for urgent issues
- Certified technicians install and service industry-leading Bryant and York systems
- Transparent communication explaining all work and system details
- Flexible financing options through GreenSky for major projects
Associations and certifications
- Women's Business Enterprise (WBE)
What people say
Professional, efficient technician
Extremely responsive service
Fast, reliable, affordable
Explained everything clearly
No hidden fees
Services
Plumbing Repairs
Our licensed plumbers handle all residential and commercial plumbing needs, from leaky faucets to complete system overhauls. We specialize in emergency pipe repairs, water heater replacements, and sewer line diagnostics using advanced camera technology. With 70+ years of experience, we guarantee durable solutions that meet local building codes and prevent future issues.
HVAC Installation
We install energy-efficient heating and cooling systems from trusted brands like Bryant and York. Our technicians assess your property's size, insulation, and climate needs to recommend optimal equipment. From furnaces and boilers to ductless mini-splits, we ensure proper sizing and installation for maximum comfort and energy savings.
Radiant Heating
Our radiant heating systems provide consistent warmth through hydronic tubing installed beneath floors. Ideal for tile, stone, or hardwood surfaces, this solution eliminates cold spots while improving energy efficiency. We design custom layouts for new construction or retrofitting existing homes with minimal disruption.
Sewer Inspection
Using state-of-the-art camera equipment, we identify blockages, cracks, or root intrusion in sewer lines without excavation. Real-time imaging shows exact problem locations, while GPS tagging and detailed reports help prioritize repairs. This non-invasive method saves time and reduces costs compared to traditional diagnostic techniques.
Emergency Services
Our 24/7 emergency team responds within hours for critical issues like burst pipes, furnace failures, or AC breakdowns. Equipped with essential parts and tools, technicians resolve urgent problems quickly to minimize property damage and restore comfort during after-hours emergencies.
People
Suzanne Kondra-DeFuria
President & Owner
Suzanne leads Potter Heating & Air Conditioning-Perrone Plumbing with 35+ years of industry experience. As the first woman to earn a Mechanical License in Central New York, she champions diversity in trades while maintaining technical excellence. Her leadership has driven double-digit growth despite personal health challenges.
Questions
What areas do you service?
We serve Syracuse, NY, and surrounding communities including Onondaga County and Central New York.
Do you offer emergency services?
Yes, our 24-hour emergency team responds within hours for urgent plumbing and HVAC issues.
What financing options are available?
We offer GreenSky financing with 0% interest for 12 months and fixed-rate plans up to 120 months.
Are your technicians certified?
Yes, our team includes certified professionals trained on Bryant and York equipment with 70+ years combined experience.
What services do you provide?
We handle plumbing repairs, HVAC installation, radiant heating, sewer inspections, and emergency services for residential and commercial clients.
How can I schedule service?
Call us at 315-472-3557 or visit our website to schedule a free estimate or emergency repair.
