Business Details
16 Years
experience
Emergency
services
Your Trusted HVAC Partner in Dallas, TX
Serveway Heating & Air Conditioning Heating and Air Conditioning is a family-owned and operated business serving the Dallas-Fort Worth Metroplex since 2010. With over 14 years of HVAC expertise and a commitment to integrity, we specialize in residential and commercial heating, cooling, and indoor air quality solutions. Our team of licensed professionals follows strict safety protocols and regional codes, ensuring reliable service for every client. Recognized for consistent 5-star ratings, we prioritize fast response times, transparent communication, and customer satisfaction.Beyond technical excellence, we founded the Next Generation of Tradesman Foundation to mentor youth in HVAC careers and actively support local schools and businesses. Our mission emphasizes fairness, honesty, and community reinvestment, reflected in our team-building culture and personalized service approach. We offer comprehensive HVAC solutions including repairs, maintenance, installations, and energy-efficient upgrades, backed by lifetime warranties and flexible financing options.
Services
HVAC Repair
Furnace Installation
AC Maintenance
Air Purification
Duct Cleaning
Attic Insulation
Radiant Barrier
Financing Options
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times
- Licensed and insured technicians with 6+ years of industry experience
- EPA-certified specialists in energy-efficient HVAC solutions
- Community-focused business supporting local schools and youth programs
- 5-star rated with 240+ reviews highlighting reliability and affordability
Associations and certifications
- EPA Certified
- BBB-accredited
What people say
Amazing service
Professional, friendly team
Extremely professional
Excellent service
Affordable cost
Services
HVAC Repair
Our licensed technicians provide rapid diagnosis and repair of heating and cooling systems. With 6+ years of experience per technician, we address issues like refrigerant leaks, thermostat malfunctions, and component failures. Emergency services available 24/7 with lifetime warranty coverage on repairs performed under maintenance agreements.
Furnace Installation
We install high-efficiency furnaces tailored to home size and climate needs. Our experts assess BTU requirements and recommend ENERGY STAR-rated models. Services include proper venting, gas line connections, and calibration for optimal performance with financing options available through EnerBank USA.
AC Maintenance
Seasonal maintenance includes coil cleaning, refrigerant checks, and electrical component testing. Our two-visit annual plan extends system lifespan by 25% and reduces energy costs by maintaining peak efficiency. Members receive priority scheduling and discounted diagnostic fees.
Air Purification
We install advanced air purification systems that remove 99.9% of airborne contaminants. Solutions include UV germicidal lights, HEPA filters, and whole-home purification units compatible with existing HVAC systems to improve respiratory health and reduce allergens.
Financing Options
Flexible financing through EnerBank USA and Wells Fargo covers major HVAC replacements and repairs. Options include 0% APR for qualified buyers and terms up to 15 years. Our advisors help clients select plans matching budget constraints while ensuring system reliability.
People
Brian Reid
Co-Owner & CEO
With 18 years in HVAC and entrepreneurial leadership, Brian co-founded Serveway Heating & Air Conditioning to combine technical excellence with community values. He oversees operations and mentors technicians while maintaining active field involvement.
Janal Reid
Co-Owner & COO
Janal manages day-to-day operations and founded the Next Generation of Tradesman Foundation. Her 15 years of business development experience shapes Serveway Heating & Air Conditioning's customer service standards and community initiatives.
Questions
How often should I schedule HVAC maintenance?
We recommend bi-annual maintenance: once before summer for AC systems and once before winter for heating systems to ensure optimal performance.
What are signs my HVAC system needs replacement?
Systems over 15 years old, frequent repairs, inconsistent temperatures, or rising energy bills indicate potential replacement needs. Our technicians provide free assessments.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with technicians available for immediate response to critical heating and cooling failures.
How can I improve HVAC energy efficiency?
Regular filter changes, programmable thermostats, and annual professional maintenance improve efficiency. We also recommend ENERGY STAR-rated system upgrades for maximum savings.
What financing options are available?
We partner with EnerBank USA and Wells Fargo to offer 0% APR options, long-term payment plans, and commercial financing for HVAC replacements and major repairs.
