Icy Hot Heating and Air Conditioning
Call now
Call now
Website
Call
Icy Hot Heating and Air Conditioning
At Icy Hot Heating and Air Conditioning Inc., we take pride in supporting the comfort of households throughout Raleigh, NC, and neighboring communities across the Triangle, including Apex, Cary, Durham, and Clayton. We recognize that the reliability of your HVAC system directly affects your daily comfort, and we are committed to providing dependable heating and cooling solutions designed to perform well in every season. Drawing on our industry knowledge, we strive to maintain a comfortable environment inside your home no matter what weather conditions North Carolina brings.

Our team has developed its expertise through extensive hands-on experience, and we apply that knowledge to deliver service that reflects our dedication to quality and customer satisfaction. We approach every project with transparency, clear communication, and workmanship that is engineered to last. From routine maintenance and urgent repairs to assisting you in selecting an energy-efficient new system, our licensed technicians arrive prepared with the tools and resources necessary to complete each job accurately and efficiently. We handle heat pump installations, furnace diagnostics, air conditioning tune-ups, and indoor air quality enhancements with equal care. By choosing Icy Hot Heating and Air Conditioning Inc., you gain a partner committed to your comfort, fair pricing, skilled service, and long-term HVAC reliability.
Served areas
  • Apex, NC, Cary, NC, Durham, NC, Garner, NC, Holly Springs, NC, Knightdale, NC, Morrisville, NC, Raleigh, NC, Wake Forest, NC, Willow Springs, NC, and surrounding areas
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • Trusted Raleigh HVAC experts delivering reliable heating and cooling.
  • Skilled technicians providing precise installations and timely repairs.
  • Comprehensive indoor air quality solutions: purifiers, humidifiers, duct cleaning.
  • Flexible maintenance packages to protect system performance and efficiency.
  • 24/7 emergency service with rapid response across our service area.
  • Licensed HVAC professionals committed to year-round home comfort.
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
Air Conditioning Repair & Installation Our air conditioning services focus on delivering stable comfort and consistent system performance. We handle repairs efficiently, assist with professional installations, and ensure every unit functions reliably. Each service reflects our dedication to quality workmanship and lasting results. We work to provide cooling solutions that support comfort throughout the year.
Heat Repair, Installation, & Service We provide comprehensive heating solutions designed to maintain dependable comfort throughout the year. Our team handles repairs, installations, and heat pump services with a focus on efficiency and long-term performance. We address system issues promptly and guide you in selecting suitable equipment for your home. Our goal is consistent warmth, reliable operation, and practical energy savings.
Indoor Air Quality We identify and remedy indoor air quality problems such as allergens, excessive humidity, and inadequate ventilation with professional expertise. As family owners, we deliver reliable, personalized service and maintain a customer-first philosophy. Our experienced technicians use advanced equipment and updated methods to ensure accurate assessments and effective interventions. We conduct installations, repairs, and routine maintenance with attention to excellence.
People
Frankie Asfari
Frankie Asfari
Owner
Locally owned and family operated HVAC services
Reviews (19)
Gkj
Gkj
Nov 06, 2025
Report
I always use Icy Hot for heating and air conditioning service. Recently, I had a problem that required them to come to my home quickly. The owner, Frankie, and his team were amazing. The problem was solved. I would not use anyone else for my heating and airconditioning service.
Amy Johnson
Amy Johnson
Oct 10, 2025
Report
We bought our original unit from Icy Hot. We have continued to have maintenance done on the unit by Icy Hot. We have been very pleased with the service. They arrive on time for the appointments and if there are any issues, they are always able to correct the problem. Highly recommend this company!
Natalie Roberts
Natalie Roberts
Sep 28, 2025
Report
We always call Frankie and his team whenever we need anything for our HVAC! We've been using them for years and have not been disappointed. They are always quick to respond, schedule, and their pricing is on point!
Wahid Nazari
Wahid Nazari
Sep 22, 2025
Report
Franky is a very professional technician. I had a problem with the upstairs air conditioning, where my kids sleep, and it was extremely hot. I gave his company a call after hours praying someone would pick up, but not really expecting anyone to, and he picked up, showed empathy to the fact it was my kids being effected, and showed up fixed the drain pan. I cant thank him and his company enough. Its really good to see compassion come back after having bad experiences with other companies.
Tl W.
Tl W.
Aug 23, 2025
Report
Superior service by Faustino. Frankie was so wonderful to find someone on his team to help us on the same day we called. The unit was long overdue for service. We
And we will be getting on their maintenance agreement, for sure.
We are so glad our friend, Brad, recommended them to us.
Phil Molloy
Phil Molloy
Aug 09, 2025
Report
Frankie and his team have been servicing my HVAC for years. Icy Hot has proved to be very professional, competent, honest and reliable business in all my dealings with them.

My aged units recently bit the dust and I didnt have to think twice about using Icy Hot install my new system. Reasonable pricing, and a flawless and professional install. Frankie and his team took the time to go over everything with me and answer all my questions. If you need a top notch HVAC service, look no further!
Jean Eddy
Jean Eddy
Nov 22, 2024
Report
Discovered Icy Hot in 2019 and have been with them ever since. They have never come up short answering calls, scheduling timely appointments or getting service jobs done without issue. Based on my own service experience I find their service pricing to be very fair. When a fan motor failed post covid and parts were scarce they put in the time to track down a new motor and got it installed within a few days. I highly recommend Frankie and his crew.
Brian Harbour
Brian Harbour
Oct 13, 2024
Report
I use them for my laundromat. I cant say enough good things about them. I deal with Frank and he is the best. Its very important that my customers are comfortable while they do their clothes. I just call and they come right away and fix everything at a reasonable price. Very trustworthy. You wont go wrong in using them.
Omar
Omar
Sep 30, 2024
Report
Great experience with Icy Hot! My 25 year old upstairs heat stopped working. I had a couple of other places come look at it and they were actually stumped.
They didnt know what was wrong with it. Frankie from Icy Hot came by took a look and within 20 minutes provided me with a temporary affordable solution to get me through the winter.
I will need to eventually replace the whole system and I definitely will be going through these pros again. Thank you for your honest work! Highly recommend Icy Hot!
Frankk Mc
Frankk Mc
Sep 02, 2024
Report
Fantastic company! Icy Hot has maintained my unit the last 4 years of owning my home. Seasonal tune-ups, cleaning, and the occasional emergency call. Last week we woke up to our unit frozen over, of course it was the hottest day of the week.. the owner Frankie came out within an hour, diagnosed the problem and had us up and running in no time. Cant recommend them enough!
Faizal Hamdoon
Faizal Hamdoon
Aug 02, 2024
Report
I had an incredible experience with this company that I just have to share. While they were working on my neighbor's house, I noticed a leak comping from my AC unit. Faustino, one of their technicians, came over without hesitation to diagnose the problem.

I highly recommend this company to anyone in need of a professional and compassionate HVAC team. Their exceptional service and genuine care for their customers make them a standout choice. Thank you, Faustino, Franki, and the entire team, for turning a stressful situation into a positive experience!
Ahmad Abdel-Ghani
Ahmad Abdel-Ghani
Jul 29, 2024
Report
Hands down one the best experiences Ive had with a HVAC company. My houses AC unit fan stopped spinning and I was worried it would need to be replaced or cost an arm and a leg to have the issue resolved.
It has been an extremely hot and humid week, the house reached 77-78 at night. I called Icy Hot the first thing in the morning and in less than 2 hours they serviced my AC unit and they replaced a capacitor.
Now my ac is blowing cold and running smoothly again! Great experience and will always recommend Icy Hot!
Kiel Blanton
Kiel Blanton
Jun 13, 2024
Report
Connected to Icy Hot through a friend, looking for a second (actually third) opinion and pricing on a repair vs replace decision for our HVAC. Frankie and his team were a huge help in assessing our problem, pricing a new system, and giving honest feedback on our options (which I didn't receive from competitors). We chose to replace our 12 year old unit and had a great installation experience with Icy Hot. Highly recommended.
Cindy Yewdall
Cindy Yewdall
Jun 03, 2024
Report
Faustino was my technician, he was very
friendly, honest, and knowledgeable. He called Frankie to double check his findings. Reasonable cost for a service call. Will definitely use them again when needed!
Cheryl Sova
Cheryl Sova
May 06, 2024
Report
Weve been using Icy Hot for over 10 years now and highly recommend Frankie and his crew. Theyve promptly helped us anytime weve needed it and always treat us fairly. I never feel like Im being upsold anything or pressured into unnecessary products or services. The exact opposite actually, they help find the best solutions and give you options. Definitely call them for your HVAC needs.
Person N. Cary
Person N. Cary
May 02, 2024
Report
Frankie is such a stand-up guy. Called on a Monday to have him come out and quote us for a new heat-pump system, showed up Tuesday morning on-time (actually a couple minutes early). Took his time analyzing what we needed, did not oversell us on extra's, recommended long-lasting & easy to repair equipment (validated with consumer reports and other sources), had a quote to us the next day, and could schedule within the week. Very honest guy...no pressure sales. Highly recommended.
Bruce Morris Bamor
Bruce Morris Bamor
Apr 01, 2024
Report
Frankie (the technician) was awesome! He arrived on time, was polite and diagnosed the problem with my HVAC within a few minutes! Icy-Hot is a great company to partner with. Thank You Frankie!
Zoe Chao
Zoe Chao
May 18, 2023
Report
This is my second time calling Icy Hot and having Craig look into our AC malfunction. Once again, Craig did a great job. He quickly identified and explained to me the problem. He is knowledgeable, professional, and patient in answering all my questions. I appreciate that they promptly squeezed us into their busy schedule on this hot summer day. They are responsive, efficient, and reasonably priced. I highly recommend Icy Hot.
James Costello
James Costello
Jul 21, 2020
Report
Icy Hot is a great company. I really appreciate Frankie and his team working on our heating and cooling units at our house. Craig just finished up the semi-annual preventative maintenance here at our house. In addition to great service, Icy Hot technicians are always prompt and arrive when they are scheduled to. Plus Icy Hot will send a reminder that they are planning on performing maintenance a number of weeks in advance allowing for proper scheduling which I think is a measure of a great business. Communication is key and I value that working with Icy Hot. Knowing that our heating and cooling systems are in working order and ready for either the Summer months or Winter months of North Carolina is very reassuring. Thank you all for the great service.