Business Details
Emergency
services
Trusted HVAC Repair and Installation Services in Rowlett, TX
5 Star HVAC Contractors was founded with a clear mission: to deliver top-tier HVAC services at reasonable costs while maintaining precision and punctuality. Our team combines decades of industry experience with a commitment to avoiding shortcuts, ensuring every project meets the highest standards of quality. We pride ourselves on transparent pricing, 24/7 emergency availability, and a customer-centric approach that prioritizes education and empowerment. With an A+ BBB rating and consistently positive reviews across platforms, we have built a reputation as a trusted leader in residential heating and cooling solutions.Our technicians undergo rigorous training to stay current with evolving technologies, and we back our work with a 1-year satisfaction guarantee. From emergency repairs to preventative maintenance, our goal is to provide reliable, cost-effective services that protect both comfort and investment for homeowners across the Dallas Metro area.
Services
AC Repair
Heating Installation
Emergency Services
Maintenance
Ductless Mini Split
Highlights and features
- We offer 20+ years of specialized HVAC expertise for Texas climate challenges
- Our team provides transparent pricing with no hidden fees or upselling
- We guarantee 100% satisfaction with all repair and installation work
- Our technicians complete preventative maintenance 30% faster than industry average
- We offer 24/7 emergency response with same-day service availability
Associations and certifications
- Better Business Bureau (BBB)
What people say
Prompt emergency response
Professional and patient
Transparent pricing
No upselling attempts
Excellent follow-up service
Services
AC Repair
Our AC repair service addresses all cooling system issues, from refrigerant leaks to compressor failures. Technicians use advanced diagnostics to identify problems quickly, providing transparent repair options with upfront pricing. We specialize in same-day emergency repairs for Texas heat emergencies.
Heating Installation
We offer complete heating system installations, including furnace replacements and new system setups. Our experts help select appropriately sized units for Texas homes, ensuring energy efficiency and proper climate control through precise installation techniques.
Emergency Services
Available 365 days a year, our emergency HVAC service responds to urgent heating and cooling failures. Trained technicians carry common replacement parts for immediate repairs, minimizing downtime during extreme weather conditions across the Dallas Metro area.
Preventative Maintenance
Our preventative maintenance program includes comprehensive system inspections, cleaning, and performance optimizations. Regular maintenance extends equipment lifespan, improves energy efficiency by up to 30%, and helps prevent unexpected breakdowns in both heating and cooling systems.
Ductless Mini Split
We install and service ductless mini-split systems for homes without existing ductwork. These energy-efficient solutions provide zoned temperature control, with expert installation ensuring optimal placement and performance for both residential additions and new constructions.
People
Billy
Lead Technician
Billy specializes in emergency HVAC repairs with over 15 years of field experience. He focuses on clear customer communication and thorough system diagnostics.
Jose
Installation Specialist
Jose leads our heating and cooling installation team, bringing expertise in system sizing and energy-efficient setups for Texas homes.
Pedro
Service Manager
Pedro oversees preventative maintenance operations, ensuring technicians follow standardized procedures for system longevity and performance optimization.
Mr. Vargas
Team Lead
With 20+ years in HVAC, Mr. Vargas coordinates complex system upgrades and provides technical guidance to our service teams across the Metroplex.
Chip
Emergency Technician
Chip specializes in rapid-response repairs, completing 90% of emergency service calls within two hours of dispatch during peak demand periods.
Questions
What HVAC services do you offer in the Dallas Metro area?
We provide AC repair, heating installation, emergency services, preventative maintenance, and ductless mini-split solutions for residential customers across 26 Texas cities.
Do you offer 24/7 emergency HVAC repair?
Yes, our emergency services operate 24 hours a day, 365 days a year with average response times under 90 minutes during peak heat emergencies.
Are financing options available for HVAC replacements?
We offer third-party financing options for major system replacements, including flexible terms for qualified customers needing furnace or AC upgrades.
What areas do you service besides Rowlett?
We serve 26 cities across the Dallas Metro area including Plano, Garland, McKinney, Frisco, and Richardson with both emergency and scheduled services.
How often should HVAC systems receive maintenance?
We recommend bi-annual maintenance checks - once before summer cooling season and again before winter heating demands increase system usage.
Can I get same-day AC repair during extreme heat?
Yes, we prioritize emergency cooling repairs during heatwaves and typically dispatch technicians within 60-90 minutes of service requests.
