Business Details
8 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Dallas-Fort Worth
Founded in 2018 by industry veteran Billy Stevens, billyGO is a family-owned Texas company built on trust, innovation, and community commitment. We specialize in HVAC, plumbing, and drain services for residential customers across Dallas-Fort Worth. Our team of licensed professionals delivers same-day service, transparent pricing, and upfront cost estimates with no surprises. We pioneered the one-hour appointment guarantee, ensuring technicians arrive within scheduled windows or provide automatic discounts.With decades of combined experience, we use top-quality parts and modern techniques to handle everything from emergency repairs to major installations. Our focus on reliability and customer-first values has earned us multiple Readers Choice Awards since 2020. We maintain 24/7 emergency availability while operating two Texas locations in Grapevine and North Dallas. Our proprietary scheduling system optimizes technician routing to minimize wait times and maximize service efficiency.
Services
HVAC Repair
Plumbing Services
Drain Cleaning
Water Heater Installation
Emergency Services
Details
- Year established: 2018
Highlights and features
- We guarantee arrival within one-hour appointment windows or $1/minute discount
- Transparent pricing with no trip fees or hidden charges
- 24/7 emergency service available for urgent HVAC and plumbing issues
- Licensed technicians with decades of combined industry experience
- Members receive 15% off repairs and priority scheduling
Associations and certifications
- Plumbing License M-38424
- HVAC License TACLB41879E
What people say
Arrived on time
Clear pricing
Professional technicians
Quick emergency response
Lasting repairs
Services
HVAC Repair
Our licensed technicians provide comprehensive HVAC repair services for residential systems. We handle AC condenser repairs, furnace maintenance, heat pump installations, and mini-split system servicing. Using modern diagnostic tools, we identify issues quickly and implement lasting solutions while maintaining energy efficiency. Our team services all major HVAC components including thermostats, air ducts, and refrigeration systems.
Plumbing Services
We offer full-spectrum plumbing services including leak detection, pipe repair, and water heater installation. Our specialists handle both traditional and tankless water heater replacements, sump pump installations, and gas line services. Emergency plumbing repairs address burst pipes, slab leaks, and sewer line issues using advanced camera inspection and hydro jetting technologies for precise diagnostics and effective solutions.
Drain Cleaning
Our drain cleaning services utilize high-pressure hydro jetting and rooter equipment to clear blockages in residential plumbing systems. We perform sewer line camera inspections to identify clogs, cracks, or tree root intrusions. Regular maintenance prevents backups while emergency services address urgent drainage problems affecting kitchens, bathrooms, and outdoor drainage systems.
Water Heater Installation
We install and repair both traditional tank-style and tankless water heating systems. Our technicians handle 40-gallon, 50-gallon, and custom capacity installations with proper venting and gas line connections. Emergency water heater repairs address heating element failures, thermostat issues, and tank leaks while replacement services ensure proper system sizing for household needs.
Emergency Services
Available 24 hours a day, our emergency services address urgent HVAC failures, plumbing leaks, and drain backups. Certified technicians respond promptly to critical issues like frozen pipes, complete AC failures, and sewer line ruptures. We maintain immediate availability for same-day repairs while honoring our one-hour appointment guarantee for emergency service calls.
People
Billy Stevens
Founder
Industry veteran with decades of home service experience, Billy founded billyGO in 2018 after selling his previous HVAC company. He pioneered the one-hour appointment guarantee system that became the company's signature service model.
Jeff Sims
Plumbing President
Leading plumbing operations with extensive management experience, Jeff oversees all plumbing service delivery and technician training programs to maintain technical excellence and customer satisfaction standards across service areas.
Adam Mennenga
HVAC President
HVAC industry leader with technical and operational expertise, Adam manages climate control services including system installations, maintenance programs, and technician certification processes for heating and cooling solutions.
Questions
What happens if the technician arrives late?
We guarantee one-hour appointment windows. If we're late, we automatically deduct $1 per minute from your bill, up to $60.
Do you service both HVAC and plumbing issues?
Yes, we provide comprehensive HVAC, plumbing, and drain services for residential customers across Dallas-Fort Worth.
Are emergency services available after business hours?
We offer 24/7 emergency service for urgent HVAC failures, plumbing leaks, and drain backups requiring immediate attention.
How can I schedule service?
Schedule online through our website or call (833) 787-7188. Our system provides real-time availability for immediate booking.
Do you offer financing options?
Yes, financing is available for major installations and extensive repair projects. Ask about payment plans during service consultation.
What areas do you service?
We serve Dallas, Fort Worth, Plano, Frisco, Grapevine, Southlake, and surrounding North Texas communities.
