Business Details
36 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Monroe, GA
Paul's HVAC has been a trusted provider of heating, ventilation, and air conditioning services in Monroe, GA, since 1990. Founded by Paul and Marilyn Shankus, our family-owned business prioritizes customer satisfaction through personalized service and technical excellence. Our NATE-certified technicians deliver expert HVAC repairs, maintenance, and installations, utilizing cutting-edge Carrier technology. With decades of combined experience, we serve residential and commercial clients across Walton, Gwinnett, and surrounding Georgia counties.Our commitment to quality is reflected in our Carrier Factory Authorized Dealer status, 100% satisfaction guarantee, and consistent recognition as Monroe's top HVAC company. We emphasize transparent pricing, proactive maintenance solutions, and energy-efficient systems tailored to individual client needs. Our team's expertise extends to water heater services and emergency HVAC support, ensuring year-round comfort for all customers.
Services
HVAC Repair
Maintenance
Installation
Water Heaters
HVAC Products
Details
- Year established: 1990
Highlights and features
- Customer satisfaction is our top priority
- NATE-certified technicians with 20+ years experience
- Upfront pricing with no hidden fees
- Carrier Factory Authorized Dealer status
- 30+ years serving Monroe and surrounding areas
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
What people say
Excellent service
Knowledgeable technicians
Prompt response
Transparent pricing
Professional installations
Services
HVAC Repair
Our NATE-certified technicians provide prompt HVAC repairs for air conditioners, furnaces, and heat pumps. Using advanced diagnostic tools, we resolve issues like refrigerant leaks, thermostat malfunctions, and system failures. Emergency services restore comfort within hours while maintaining energy efficiency. With 30+ years of experience, we guarantee lasting solutions for residential and commercial systems.
HVAC Maintenance
Preventive maintenance extends HVAC system lifespan and improves efficiency. Our technicians perform comprehensive inspections, filter replacements, coil cleaning, and refrigerant checks. Bi-annual tune-ups reduce energy costs by up to 30% while maintaining manufacturer warranties. Custom maintenance agreements include priority service and cost-saving benefits for Monroe area homeowners.
HVAC Installation
We install Carrier's energy-efficient HVAC systems tailored to Georgia's climate. Proper sizing calculations ensure optimal performance while minimizing energy waste. Our technicians handle permits, old system removal, and ductwork modifications. Financing options available through Wells Fargo and Microf make upgrades affordable for residential and commercial clients in Walton and Gwinnett counties.
Water Heater Repair
Our experts service all water heater types including tankless and traditional models. We diagnose issues like sediment buildup, thermostat failures, and leak repairs. State ProLine products offer reliable replacements with energy-saving features. Emergency repairs restore hot water access within hours while maintaining safety standards for residential customers.
Carrier Products
As Carrier Factory Authorized Dealers, we offer cutting-edge HVAC systems with advanced features like smart thermostats and air purification. Our inventory includes energy-efficient air conditioners, furnaces, and heat pumps designed for Georgia's climate. Professional installation ensures optimal performance while maintaining manufacturer warranties for residential and commercial applications.
People
Chris Shankus
Owner
NATE-certified HVAC expert with 20+ years experience. Holds unrestricted Georgia Conditioned Air License. Specializes in system design and energy efficiency solutions for residential and commercial properties.
Amanda Shankus
Owner
Manages customer relations and service scheduling since 2005. Focuses on transparent communication and client satisfaction. Coordinates emergency service dispatch and financing options for HVAC upgrades.
Scott Fowler
Service Technician
EPA-certified technician with specialized electrical expertise. Handles complex repairs and installations. Recognized for exceptional customer service and technical knowledge in Monroe's HVAC community.
Jim Shankus
Service Technician
34-year HVAC industry veteran with diverse skills in welding, electrical systems, and home remodeling. Provides expert diagnostics and repair solutions for residential and commercial HVAC systems.
Paul Shankus
Founder
Established Paul's HVAC in 1990. Built company reputation for quality service and technical excellence. Retired in 2020 after mentoring next-generation leadership team.
Questions
What HVAC services do you offer in Monroe, GA?
We provide complete HVAC solutions including repair, maintenance, installation, and water heater services. Our NATE-certified technicians handle all system brands and models with emergency service available 24/7.
Do you offer financing options for HVAC systems?
Yes, we partner with Wells Fargo and Microf to offer flexible financing plans for HVAC replacements and upgrades. Our team helps you select budget-friendly options with competitive interest rates.
Are your technicians certified and insured?
All technicians hold NATE certification and EPA Universal Certification. We maintain full insurance coverage and Georgia Conditioned Air Licenses #CN211122 and #CR006994 for complete service protection.
What maintenance plans are available?
Our maintenance agreements include bi-annual system inspections, filter replacements, and priority service. Plans reduce energy costs up to 30% while extending equipment lifespan through proactive care.
Do you service all HVAC brands?
Yes, our technicians service all major HVAC brands including Carrier, Daikin, and Trane. We also offer Carrier product sales and installations as Factory Authorized Dealers.
What areas do you serve?
We serve Monroe, Grayson, and surrounding Georgia counties including Walton and Gwinnett. Service zip codes range from 30011 to 30680 across residential and commercial locations.
