Business Details
28 Years
experience
Emergency
services
Your Trusted HVAC Partner in Omaha, NE
Founded in 1998 by Jeff Ockinga, Complete Comfort Heating & Cooling Heating and Cooling has built a reputation on treating customers with integrity and delivering reliable HVAC solutions. Our team of factory-trained technicians specializes in air conditioning, furnace, and geothermal system repair, installation, and maintenance for residential and commercial clients. With over 25 years of experience serving Omaha and surrounding areas, we prioritize customer satisfaction by offering 24/7 emergency services, free equipment estimates, and financing options.Our commitment to excellence is reflected in our use of advanced diagnostics, upfront pricing, and a meticulous approach to leaving workspaces cleaner than found. We emphasize long-term relationships through transparent communication, no-pressure sales, and a focus on resolving issues efficiently while adhering to industry best practices.
Services
HVAC Repair
Furnace Installation
Geothermal Systems
Air Conditioning Service
Emergency Repairs
Details
- Year established: 1998
Highlights and features
- 25+ years of local HVAC expertise since 1998
- 24/7 emergency repair services available
- Factory-trained technicians for all major brands
- Free equipment estimates and financing options
- 100% satisfaction guarantee on installations
What people say
10-star service
Professional and courteous
Prompt emergency response
Thorough explanations
Clean workspaces
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for all makes and models. We diagnose issues using advanced tools and perform same-day repairs for critical failures. Our preventive maintenance plans help extend equipment lifespan while maintaining energy efficiency.
Geothermal Installation
We specialize in geothermal system design and installation for residential and commercial properties. Our experts handle ground loop configuration, heat pump selection, and integration with existing HVAC infrastructure. We optimize systems for maximum energy savings and environmental benefits.
Emergency Repairs
Available 24 hours a day, our emergency repair team responds promptly to critical HVAC failures. We maintain fully stocked service vehicles to address common issues immediately, minimizing downtime during extreme weather conditions.
Furnace Replacement
We offer complete furnace replacement services with energy-efficient models from trusted brands. Our technicians assess home heating requirements and recommend appropriate SEER-rated systems, including smart thermostat integration for optimal performance.
Air Conditioning Service
From routine maintenance to complete AC overhauls, we ensure peak cooling performance. Our services include refrigerant checks, coil cleaning, and ductwork optimization to improve airflow and reduce energy consumption during summer months.
People
Jeff Ockinga
Owner
With over 25 years in the HVAC industry, Jeff founded Complete Comfort Heating & Cooling Heating and Cooling in 1998. He oversees operations and ensures adherence to the company's founding principles of integrity and customer focus.
Stephanie B
General Manager
Stephanie manages daily operations and customer service standards. She coordinates technician schedules and maintains quality control across all service departments.
Tracy M
Operations Manager
Tracy handles logistics and client communications. She's known for her exceptional customer care and problem-solving approach to service requests.
DJ
Service Technician
Certified HVAC technician specializing in system diagnostics and repairs. DJ consistently receives praise for thorough work and clear customer communication during service calls.
Nate M
Installer
Experienced installer with expertise in geothermal and traditional HVAC systems. Nate ensures precise equipment installation and proper system calibration for optimal performance.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including repair, installation, maintenance, and 24/7 emergency services for residential and commercial properties.
Do you service all HVAC brands?
Yes, our technicians are trained to service all major HVAC brands and models, including Bryant, Trane, and Carrier systems.
Are financing options available?
Yes, we offer flexible financing plans for new equipment installations and major repairs through approved credit partners.
What areas do you serve?
We primarily serve Omaha, Council Bluffs, Elkhorn, Papillion, and surrounding Nebraska communities within a 30-mile radius.
How quickly can you respond to emergencies?
Our emergency team typically responds within 2 hours of contact and often completes repairs the same day.
Do you offer maintenance plans?
Yes, our Comfort Club membership includes twice-yearly system checkups, priority scheduling, and discounts on repairs and parts.
