Business Details
27 Years
experience
Emergency
services
Your Trusted HVAC Partner in Plano, TX
Plano Maintenance was founded in 1999 by Stephen Hansen Sr., a retired U.S. Navy Senior Chief with extensive maintenance management experience at Chrysler Motor Corporation. Our family-owned business prioritizes customer satisfaction through high-quality HVAC services and locally manufactured windows. With over 20 years of expertise, we specialize in air conditioning and heating repair, installation, and preventative maintenance, offering same-day service for urgent needs.Our team, led by Steve Hansen II, maintains a referral-driven model built on trust, transparency, and technical excellence. We serve Plano, Texas, and surrounding areas, ensuring energy efficiency and comfort through precision tune-ups, equipment upgrades, and personalized maintenance plans. Customer testimonials highlight our reliability, fair pricing, and ability to resolve complex HVAC challenges efficiently.
Services
Air Conditioning Repair
Heating Installation
Window Replacement
Preventative Maintenance
Commercial HVAC Repair
Thermostat Repair
Furnace Maintenance
Heat Pump Services
Ductwork Inspection
Emergency HVAC Service
Details
- Year established: 1999
Highlights and features
- 20+ years of HVAC repair and maintenance expertise
- Family-owned business with personalized service
- Same-day emergency service available
- Locally manufactured windows for energy efficiency
- Precision tune-up procedures for optimal performance
What people say
Excellent timely service
Great customer service
Super efficient
Quality install
Fair price
Services
Air Conditioning Repair
Our certified technicians diagnose and repair residential and commercial air conditioning systems with urgency and precision. We use advanced diagnostic tools to identify issues quickly, ensuring minimal downtime during peak temperatures. Customers benefit from same-day service availability and long-term efficiency improvements.
Heating Installation
We install high-efficiency heating systems tailored to property size and climate requirements. Our process includes equipment selection guidance, proper sizing calculations, and post-installation performance testing. Clients receive energy savings and enhanced comfort through modern, reliable heating solutions.
Window Replacement
We offer energy-efficient window replacement using locally manufactured products from Burris Windows in Carrollton, TX. Our installation process minimizes thermal transfer, reducing utility bills while improving indoor comfort. Customers receive durable, custom-fit windows with manufacturer warranties.
Preventative Maintenance
Our precision maintenance plans include comprehensive inspections, cleaning, and system optimization for HVAC units. Regular tune-ups extend equipment lifespan, lower energy costs, and prevent unexpected breakdowns through proactive issue detection and resolution.
Emergency HVAC Service
We provide urgent repair services for critical HVAC failures, including furnace and AC emergencies. Our rapid response team addresses temperature control issues promptly, ensuring comfort restoration with minimal disruption to residential and business operations.
People
Stephen Hansen Sr.
Founder
Retired U.S. Navy Senior Chief with 22 years of service. Former Maintenance Manager at Chrysler Motor Corporation overseeing 450 skilled trades. Established Plano Maintenance in 1999 to provide personalized HVAC solutions.
Steve Hansen II
President
Son of the founder and current President of Plano Maintenance. Former Navy serviceman and Sales Engineer with technical expertise in HVAC systems. Manages daily operations, sales, and service delivery across Plano and surrounding areas.
Questions
What HVAC services do you offer?
We provide air conditioning repair/installation, heating system maintenance, furnace services, heat pump solutions, thermostat repairs, and preventative maintenance plans for residential and commercial properties.
Are you available for emergency repairs?
Yes, we offer same-day service for urgent HVAC issues including system failures during extreme weather conditions. Our team responds promptly to restore comfort and functionality.
Do you install energy-efficient windows?
Yes, we partner with Burris Windows in Carrollton, TX to provide energy-efficient window replacements that reduce thermal transfer and lower utility bills while maintaining aesthetic appeal.
How long have you served the Plano area?
We've provided HVAC services in Plano since 1999, with over 20 years of combined experience from our founding team. Approximately 60% of our business comes from customer referrals.
What sets your maintenance plans apart?
Our precision tune-up procedures include 22-point furnace inspections and 18-point AC checks with performance testing, carbon monoxide detection, and energy-saving recommendations for maximum system efficiency.
Do you offer financing options?
While we don't provide direct financing, we help customers access manufacturer rebates and Oncor incentives up to $3000 for qualifying HVAC system replacements to reduce upfront costs.
