Business Details
9 Years
experience
Emergency
services
Trusted HVAC Installation & Repair Services in Wentzville, MO
Hoock's Heating & Cooling, a family-owned and operated business based in Wentzville, MO, was founded in 2017 by Russ Hoock, whose passion for HVAC began during a high school course and was refined through education at Ranken Technical College. With over 15 years of industry experience, we combine technical expertise with a commitment to customer-centric service, offering HVAC repair, installation, and indoor air quality solutions. Our mission prioritizes transparency, upfront pricing, and personalized education to empower informed decisions.Backed by a 10-year parts and labor warranty on system installations and a team of certified technicians, we serve Wentzville and surrounding areas with 24/7 emergency response. Recognized by Google Guaranteed, BBB Accreditation, and partnerships with American Standard, we maintain a focus on continuous improvement and community trust.
Services
Furnace Repair
AC Repair
HVAC Installation
Ductless Systems
Indoor Air Quality
Maintenance Plans
Details
- Year established: 2017
Highlights and features
- Licensed, Bonded, and Insured for your protection
- Satisfaction Guaranteed with upfront and honest pricing
- Continuing education to maintain technical expertise
- Local and family-owned with 15+ years of industry experience
- 24/7 emergency HVAC repair services available
Associations and certifications
- Google Guaranteed
- BBB Accredited Business
- American Standard Customer Care Dealer
What people say
Very helpful & professional
Same day service
Knowledgeable technicians
Satisfaction guaranteed
Noticeable air quality improvement
Services
Furnace Repair
Our furnace repair service addresses all brands and types of heating systems with 24/7 emergency availability. Technicians diagnose issues like thermostat malfunctions, clogged filters, and gas valve problems while providing same-day solutions. Every repair includes a one-year parts and labor warranty, ensuring long-term reliability and system efficiency.
AC Repair
We offer prompt air conditioning repair services for refrigerant leaks, compressor failures, and airflow issues. Our technicians use advanced diagnostic tools to restore cooling functionality quickly, backed by a one-year warranty on parts and labor for maintenance plan members.
HVAC Installation
Full HVAC system installations include personalized consultations, load calculations, and same-day installation of American Standard equipment. Features like media filters, surge protection, and 10-year warranties ensure optimal performance and energy efficiency for residential properties.
Ductless Systems
Specializing in Mitsubishi ductless mini-split systems for room additions or homes without existing ductwork. These energy-efficient solutions provide zoned temperature control and improved air quality through built-in filtration systems.
Indoor Air Quality
Comprehensive IAQ services include humidifier/dehumidifier installation, UV light systems, and advanced air purification. These solutions address allergens, mold, and humidity imbalances to create healthier living environments with measurable improvements in air quality.
People
Russ Hoock
Owner/Operator
Russ Hoock founded Hoock's Heating & Cooling in 2017 after 15 years of HVAC experience. Starting with a high school course and continuing through Ranken Technical College education, he built expertise through work with St. Louis-area HVAC companies before establishing this family-owned business.
Megan Hoock
Office Manager
Megan Hoock joined the company in 2022, bringing healthcare experience as a registered nurse to enhance customer service operations. She manages office operations while maintaining the company's commitment to transparent communication and customer education.
Questions
Do you offer financing options for HVAC services?
Yes, we provide 0% APR financing through Wells Fargo for system installations and major repairs, subject to credit approval.
What HVAC brands do you install?
We specialize in American Standard equipment, known for energy efficiency and durability since the 1880s.
What warranties do you provide?
Residential systems include 10-year parts and labor warranties. Repairs have 1-year coverage for maintenance plan members.
Are you available for emergency repairs?
Yes, we offer 24/7 emergency HVAC repair services with prompt response times.
Do you service areas beyond Wentzville?
We serve Wentzville and surrounding communities including O'Fallon, Lake St. Louis, and St. Charles County areas.
