Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Westport, MA
Family Heating & Cooling was founded in 2015 by cousins Justin Borges and Manny Lindo with a vision to create a work environment where skilled, reliable technicians could deliver exceptional customer experiences. With over 18 years of combined experience in the HVAC and electrical industries, the company has built a reputation for high-quality services and customer-centric solutions. Our team of trained technicians prioritizes personalized service, addressing client concerns promptly while maintaining professional standards. We offer comprehensive HVAC and electrical services, including installation, repair, and maintenance for residential and commercial properties. Competitive pricing and transparent billing ensure value without compromising quality. As a locally owned business, we understand the unique needs of communities in Westport, MA, and surrounding areas, fostering lasting relationships through trust and reliability.Our commitment to ongoing training ensures our team stays updated with industry advancements, delivering efficient and innovative solutions. From air conditioning to heating systems, we provide tailored services to meet diverse client needs while emphasizing energy efficiency and long-term savings. Community involvement and a focus on customer satisfaction remain central to our operations, distinguishing us from larger, impersonal corporations. Our core values of teamwork, innovation, and integrity guide every interaction, ensuring clients receive legendary service and lasting comfort solutions.
Services
AC Installation
Heating Repair
Heat Pump Maintenance
Indoor Air Quality
Emergency HVAC Service
Smart Thermostat Installation
Mini-Split Systems
HVAC Maintenance
Boiler Repair
Furnace Replacement
Details
- Year established: 2015
Highlights and features
- We offer 24/7 emergency HVAC services for urgent heating and cooling needs
- Our technicians hold industry certifications for heating, air conditioning, and heat pump systems
- 12-year parts and labor warranty on new installations
- Locally owned with deep community roots in Southeastern Massachusetts
- Free smart thermostat with new heating system purchases
What people say
Excellent job
Professional crew
Prompt service
Fair pricing
Thorough explanations
Services
AC Installation
Our AC installation service delivers energy-efficient cooling solutions for residential and commercial properties. Certified technicians handle central systems and mini-split heat pumps, ensuring proper sizing and SEER-rated equipment for optimal performance. Customers benefit from reduced energy bills and enhanced comfort through modern, reliable systems tailored to Massachusetts climate demands.
Heating Repair
Emergency heating repair addresses furnace, boiler, and heat pump failures during cold months. Our 24/7 technicians diagnose ignition issues, heat exchanger problems, and thermostat malfunctions using specialized tools. Rapid response times minimize discomfort while maintaining safety standards for gas and electrical systems in residential and commercial settings.
Indoor Air Quality
Indoor air quality services include Aeroseal duct sealing, UV air purifiers, and humidity control systems. These solutions reduce allergens, eliminate bacteria, and maintain optimal moisture levels. Professional assessments identify contaminants like mold and VOCs, with customized filtration systems improving respiratory health and HVAC efficiency for homes and businesses.
Heat Pump Maintenance
Preventative heat pump maintenance extends equipment lifespan and prevents breakdowns. Our technicians clean coils, check refrigerant levels, and inspect electrical components annually. Regular servicing improves energy efficiency by up to 25% while maintaining manufacturer warranties on both residential and commercial heat pump systems.
Emergency HVAC Service
Around-the-clock emergency HVAC service addresses critical system failures. Certified technicians respond promptly to heating loss in winter or cooling failure in summer, handling gas leaks, electrical hazards, and complete system shutdowns. Emergency service prioritizes safety while restoring comfort through temporary solutions and permanent repairs.
People
Justin Borges
Co-Owner
With 18 years of HVAC experience, Justin co-founded Family Heating & Cooling to prioritize customer satisfaction through expert service and community focus. He oversees operations and technical training.
Manny Lindo
Co-Owner
As co-owner and cousin to Justin Borges, Manny brings extensive electrical and HVAC expertise, ensuring high standards for installations and repairs while maintaining the company's family values.
Questions
What HVAC services do you offer in Westport, MA?
We provide full-service HVAC solutions including AC installation, heating repair, heat pump maintenance, indoor air quality systems, and 24/7 emergency services for residential and commercial clients.
Do you offer emergency HVAC repairs?
Yes, our 24/7 emergency service responds promptly to heating and cooling system failures, including gas leaks, electrical issues, and complete system breakdowns during extreme weather.
What areas do you service?
We serve Westport, Dartmouth, New Bedford, Fall River, Somerset, Taunton, and surrounding areas in Southeastern Massachusetts with comprehensive HVAC solutions.
Do you provide HVAC maintenance plans?
Yes, our preventative maintenance programs include annual heat pump and AC tune-ups to improve efficiency, extend equipment life, and maintain manufacturer warranties.
What HVAC financing options are available?
While we don't offer direct financing, we provide promotions like free smart thermostats with new system installations and competitive pricing on energy-efficient equipment.
Are your technicians certified?
All our technicians hold industry certifications for HVAC systems, electrical work, and refrigerant handling, with ongoing training to maintain expertise in the latest heating and cooling technologies.
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