Business Details
Emergency
services
Your Trusted HVAC Experts in Wallace, NC
Founded over 30 years ago, we have built a reputation as a trusted HVAC service provider in Eastern North Carolina. Our team prioritizes quality workmanship, utilizing state-of-the-art technology like ServiceTitan software to streamline appointments and technician communication. We stand behind our work with a unique Drama Free Guarantee, covering both parts and labor for two years, and ensure transparency through upfront pricing and photo confirmations of arriving technicians.As a locally owned business, we reinvest in our community by employing local team members who support other family-owned enterprises. Our commitment to excellence includes offering maintenance programs, emergency services, and energy-efficient solutions tailored to meet diverse customer needs.
Services
HVAC Maintenance
HVAC Repair
HVAC Replacement
Whole Home Generators
Duct Cleaning
Maintenance Plans
Split Systems
Package Units
Ductless Mini-Splits
Crawlspace Encapsulation
Highlights and features
- We offer 30+ years of local HVAC expertise in Eastern North Carolina
- Our 2-year labor warranty covers unexpected repair costs
- ServiceTitan-powered scheduling ensures timely, transparent appointments
- We provide upfront pricing with no hidden fees or surprises
- Family-owned business reinvesting in local community growth
Services
HVAC Maintenance
Our comprehensive maintenance program includes bi-annual inspections, coil cleaning, refrigerant checks, and filter replacements. Trained technicians use advanced diagnostics to optimize system efficiency and extend equipment lifespan. Members receive priority emergency service and discounts on repairs, ensuring year-round comfort with reduced energy costs.
Whole Home Generators
We install and service Generac whole-home generators that automatically activate during power outages. Systems range from 18KW to 38KW capacities, providing uninterrupted power for essential appliances and HVAC systems. Our turnkey installations include site evaluation, proper sizing, and ongoing maintenance to ensure reliability during emergencies.
HVAC Repair
Available 24/7 for urgent HVAC failures, our technicians carry common replacement parts and use GPS-tracked vehicles for rapid response. We provide written estimates before repairs begin, with transparent pricing and a 2-year labor warranty covering unexpected breakdowns in the first two years post-service.
Duct Cleaning
Professional duct cleaning removes accumulated debris and improves indoor air quality. Our process includes thorough cleaning of supply and return ducts, air handler components, and registers using industrial-grade equipment. This service enhances system efficiency and reduces allergens in residential environments.
Crawlspace Encapsulation
We install vapor barriers and sealing systems to protect homes from humidity-related damage. This process involves complete crawlspace sealing, moisture barrier installation, and optional dehumidifier integration. Benefits include lower energy bills, improved air quality, and structural protection against mold and rot.
Questions
What areas do you service?
We serve Wallace, Burgaw, Topsail Beach, Clinton, Wilmington, and surrounding areas in Duplin, Sampson, Pender, and New Hanover counties.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with technicians available for urgent heating and cooling system failures.
What HVAC maintenance plans are available?
We offer three maintenance plans (A, B, and C) starting at $29.95/month, including bi-annual tune-ups, discounts, and priority emergency service.
Are financing options available?
Yes, we offer financing options for whole-home generator installations and major HVAC replacements.
What warranties do you provide?
We offer a 10-year parts warranty plus a 2-year labor warranty on new system installations through our Drama Free Guarantee.
What generator sizes do you recommend?
Most homes require 18KW, 26KW, or 38KW systems. We provide free in-home evaluations to determine the optimal size for your electrical needs.
